Articles

Worried about a parent living alone after a fall? See how regular check-ins by phone or text helped Amelia regain confidence—and how your family could too.

This article provides 5 practical ways to support an older person who is feeling lonely.

Up-to-date UK facts for NHS, council and charity teams writing directories and info packs: CareCalls services, pricing, links and brand assets.

Stop vital CareCalls emails landing in spam. Whitelist our sending domain and use ready-made steps for work IT or your own email provider.

Compare the 6 top mobile phone models suitable for elderly users. This article covers the pros and cons of the best models.

We compare the top 5 landlines that are suitable for older people managing physical or cognitive limitations.

Hub for referral and white-label partners: promotional content links, customer entry URLs, marketing rules, and how to contact CareCalls for comms support.

See how CareCalls helps NHS trusts and councils reduce delayed discharge, improve medication adherence and free staff time — no hardware, same-day setup.

Who CareCalls suits best: memory and home-safety prompts, check-ins, alerts and phone or SMS delivery, plus what the service is not designed for.

Identify the 6 key characteristics that make a good carer. This article will help inform your decision to find a carer for your loved one.

Paying for care at home in the UK? This 10-step guide covers Power of Attorney, benefits, self-funding options, and planning tools to help families manage costs.

Reminders or check-ins failing? Learn why deliveries fail, how we notify you, how to test the line, and when we pause repeat deliveries.

CareCalls operates in the United Kingdom and the United States. See coverage, pricing region, funding, and how to switch country on the website.

Compare CareCalls with apps, pill boxes, pendants and carers—pros and cons for each, and how to combine them for affordable support at home.

Log in to the manage dashboard to update schedules, personalised messages, phone or text delivery, support network, alerts and payments.

On phone, press any number key to acknowledge; on text, reply Y. If a delivery was missed, calling the delivery number before the retry can help avoid alerts.

Test phone or text delivery with a free demo, then use inbound diagnosis to hear a blocked line. Step-by-step guide for repeat and one-off services.

Use delivery reports, in-person feedback, ring time, schedules, and phone or text delivery to help someone respond well to reminders and check-ins.

Stop repeat reminders and check-ins online: add a permanent stop on Call details, choose a reason, and end billing with no further charges.

Learn how to protect your loved one while they are at home by addressing common hazards and maintaining awareness of their challenges.

Caring for someone can be both daunting and rewarding. We have put together 11 tips for first time carers to help you.

Three ways to try CareCalls free: an instant phone demo, free one-off reminders, or a 30-day repeat-service trial with no charge until it ends.

Is CareCalls safe with your personal details? Learn how encryption, access controls and GDPR-aligned processes protect your data.

Find out if you're eligible for full or partial public funding towards CareCalls reminders and check-ins. Use our free funding checker.

Update schedules and details online, pause reminders temporarily by phone or web, or stop the service permanently — including what happens to billing.

First-time setup flags personalised messages for later; then record by phone (we call you) or type a text reminder. Deliveries wait until recording is done.

Optional alerts notify your support network by phone, text, or email if reminders and check-ins are missed. How to add them at setup or later.

Scheduled reminders by phone or text, a retry on a second number if needed, then alerts to your support network — in parallel or one after the other.

CareCalls rings for 20 seconds by default (up to 120). Set ring time in the web app, and align voicemail so answerphones do not pick up first.

After a 30-day free trial, the repeat reminder and check-in service is £12 per month in the UK (VAT included). Learn payment options and funding.

Phone screening can block reminders and check-ins. Whitelist the CareCalls delivery number on the handset, or use our inbound diagnosis line.

Plan your setup in about 5–10 minutes: creator and receiver details, schedules, support network, and roles — plus what can wait until after signup.

See the outcomes families get from CareCalls — independence at home, better medication habits, faster help after a fall, and daily peace of mind.

Your delivery number is assigned at setup by country and role. Log in to delivery factors to see it, add our contact card, and save us on your phone.

CareCalls helps older adults living alone, people with dementia, Parkinson's, learning disabilities, frailty and more — and gives families peace of mind.

Not sure why you got a text, phone, or email from CareCalls? Learn about the reminder service, why an alert was sent, and what to do next.

Setup takes around 10 minutes and reminders and check-ins begin straight away — learn what can delay your first delivery.

Late nights on the sofa left Robert stiff and unrested. See how a 10pm phone reminder in his son's voice helped him get to bed—and feel better within days.

Worried a parent forgets to lock up at night? See how a personalised 9pm phone call in Lucy's voice helped George lock the doors and feel calmer.

When memory faded, Mrs S missed doses and fluids. See how personalised phone prompts and hydration reminders helped her stay independent.

Post-it notes failed when Mr N forgot five daily doses. See how personalised phone prompts in his daughter's voice restored routine and calm.

Missed doses can derail Parkinson's care. See how timed phone reminders helped Theo take medication on schedule and stay independent.