CareCalls is immediately available in the United Kingdom and the United States — phone and text reminders and check-ins, one-off reminders, and repeat services with a 30-day free trial in both regions. Use the country selector in the site header (or on our services page) to see pricing and contact details for your region.

If you need the service in another country, contact us to ask whether it can be enabled.

RegionStatus
United KingdomFull service — see below
United StatesFull service — see below
Other countriesNot listed — request via contact

United Kingdom

Coverage: England, Scotland, Wales, and Northern Ireland.

Pricing (repeat reminders and check-ins): After a 30-day free trial, standard pricing is £12 per month (VAT included), with a £10 per month rate for eligible customers who qualify for the disability VAT exemption. One-off reminders are free. See how much CareCalls costs and live pricing on our services page.

Funding: Full or partial public funding may be available in some areas — use the public funding checker or funding enquiry on this site.

Contact: Open contact us while the United Kingdom pricing region is selected in the header. Phone and email shown there match your region.

Customer service: Weekday support during UK business hours, with out-of-hours cover for urgent delivery issues — use the contact routes above for current details.

United States

Coverage: The United States (all states where telecoms and billing for the service are supported).

Pricing (repeat reminders and check-ins): After a 30-day free trial, standard pricing is $15 per month. One-off reminders are free. Compare tiers on our services page with the United States pricing region selected.

Funding: Some organisations fund services for clients; setup and billing depend on the funder. See how much CareCalls costs for payment methods.

Contact: Open contact us while the United States pricing region is selected in the header.

Customer service: Support hours vary by US time zone — contact us for the current schedule for your region.

How do I switch country on the website?

The marketing site supports United Kingdom and United States pricing regions:

  1. Use the country control in the top navigation (flag and country name).
  2. Choose United Kingdom or United States.
  3. Pricing on our services page, contact details on contact us, and some forms update for that region.

On knowledge-base articles, switching country may open the matching UK or US version of the same article when one exists (for example /articles/… vs /us/articles/…).

Your choice is remembered in the browser so the next visit starts in the same region when possible.

Want CareCalls in another country?

Adding a new country is possible when telecoms, billing, and regulatory requirements are in place. Email or call via contact us with the country you need and how you plan to use the service — we can tell you what is feasible and any timeline.