This page is for partner organisations that promote CareCalls to their customers — including referral partners and white-label partners. Use it to find source material, entry URLs, and rules for customer-facing campaigns.
| Audience | You are |
|---|---|
| Private partners | Retailers, monitoring centres, pharmacies, insurers, and similar organisations |
| Not this page | End users setting up their own service — start at our services page or the knowledge base |
For partnership overview and commercial discussion, see private organisation partnerships.
How should we communicate the service?
- Use the resource links in the next section for accurate copy, facts, and images.
- You may adapt wording with your own tools (for example generative AI), then review output for accuracy.
- White-label partners must check every asset reflects your contact details, links, and pricing — not CareCalls defaults.
- We will notify partners when the service or key articles change so you can refresh your own materials.
What content can we reuse?
Use these on your website, leaflets, social posts, staff wikis, and training:
| Purpose | Start here |
|---|---|
| Main promotional material (try-before-subscribe, setup, outcomes) | Articles tagged before you try |
| Key facts (services, features, regions, pricing overview, contact) | UK publication pack, services page, availability, cost and payment, contact us |
| Full knowledge base (how the product works) | Knowledge base and using CareCalls |
| Technical overview (current and planned capabilities) | CareCalls technical overview (Google Slides) (external) |
| Royalty-free images | Age Without Limits image library (external) |
How do we link customers to the app? (white-label only)
Point marketing to one landing page on your site, for example:
www.[YOURBRANDNAME].com/reminder-and-check-in-serviceFrom there, link to two app entry points:
New customers (start setup)
Trial or signup buttons (for example Start a 30-day trial) should go to:
https://[YOURBRANDNAME].promptandprotect.com/onboarding/call-creator-detailsLayout matches the CareCalls onboarding path, for example:
https://carecalls.promptandprotect.com/onboarding/call-creator-details
(Your white-label host replaces carecalls with your brand subdomain.)
Existing customers (manage a service)
Update an existing service or Log in buttons should go to:
https://[YOURBRANDNAME].promptandprotect.comThat is the login and manage dashboard — same pattern as https://carecalls.promptandprotect.com.
What are the rules for paid marketing? (white-label only)
Consult CareCalls before any direct digital advertising that promotes the white-label service — for example paid social or search campaigns. We can advise on messaging, targeting, and compliance.
Who do we contact for help?
Your team can reach CareCalls for communications support or individual account questions via contact us.