Articles
Guides and advice from the knowledge base.
- Feeling Safe at Home When Living Alone
Worried about a parent living alone after a fall? See how regular check-ins by phone or text helped Amelia regain confidence—and how your family could too.
- 5 Tips to Support an Older Person Who Is Lonely
This article provides 5 practical ways to support an older person who is feeling lonely.
- CareCalls US Publication Pack for Partners
Up-to-date US facts for health, aging and nonprofit teams writing directories and info packs: CareCalls services, pricing, links and brand assets.
- How to Whitelist CareCalls Emails So Alerts Get Through
Stop vital CareCalls emails landing in spam. Whitelist our sending domain and use ready-made steps for work IT or your own email provider.
- The 5 best landline phones for older people: US Edition
We compare the top 5 corded phones that are suitable for older people managing physical or cognitive limitations.
- Private Partner Resources for CareCalls
Hub for referral and white-label partners: promotional content links, customer entry URLs, marketing rules, and how to contact CareCalls for comms support.
- CareCalls for Government-Funded Senior Care (US)
See how CareCalls helps government and health systems cut hospital readmissions, improve medication adherence and free staff time. No hardware.
- Is CareCalls Right? Recommended Use Criteria
Who CareCalls suits best: memory and home-safety prompts, wellness checks, alerts and phone or text delivery, plus what it is not designed for.
- 6 Essential Characteristics to Look for When Finding a Caregiver for Your Loved One
Identify the 6 key characteristics that make a good caregiver. This article will help inform your decision to find a caregiver for your loved one.
- 10 Steps to Financing Care at Home (US Guide)
Paying for in-home care in the US? This 10-step guide covers power of attorney, benefits, self-funding options, and planning tools to help families manage costs.
- What to Do When CareCalls Deliveries Fail
Reminders or wellness checks failing? Learn why deliveries fail, how we notify you, how to test the line, and when we pause repeat deliveries.
- Where Is CareCalls Available? (US & UK)
CareCalls operates in the United States and the United Kingdom. See coverage, pricing region, funding, and how to switch country on the website.
- How CareCalls Compares to Other Solutions
Compare CareCalls with apps, pill boxes, pendants and caregivers—pros and cons for each, and how to combine them for affordable support at home.
- Change Times, Messages & Contacts on CareCalls
Log in to the manage dashboard to update schedules, personalized messages, phone or text delivery, support network, alerts and payments.
- How to Confirm a Reminder or Check-In
On phone, press any number key to acknowledge; on text, reply Y. If a delivery was missed, calling the delivery number before the retry can help avoid alerts.
- Check CareCalls Deliveries Are Getting Through
Test phone or text delivery with a free demo, then use inbound diagnosis to hear a blocked line. Step-by-step guide for repeat and one-time services.
- Get More From CareCalls: 11 Practical Tips
Use delivery reports, in-person feedback, ring time, schedules, and phone or text delivery to help someone respond well to reminders and wellness checks.
- How to Cancel a CareCalls Service
Stop repeat reminders and wellness checks online: add a permanent stop on Call details, choose a reason, and end billing with no further charges.
- 10 tips to make a safe home for your older loved ones
Learn how to protect your loved one while they are at home by addressing common hazards and maintaining awareness of their challenges.
- 11 Tips for first-time carers
Caring for someone can be both daunting and rewarding. We have put together 11 tips for first time carers to help you.
- Try CareCalls Before You Subscribe (3 Ways)
Three ways to try CareCalls free: an instant phone demo, free one-time reminders, or a 30-day repeat-service trial with no charge until it ends.
- How Can I Trust CareCalls With My Data?
Is CareCalls safe with your personal details? Learn how encryption, access controls and privacy-focused processes protect your data.
- Public Funding for Reminder and Check-In Services (US Guide)
Find out if you're eligible for full or partial public funding toward CareCalls reminders and check-ins. Use our free funding checker.
- Edit, Pause, or Cancel a CareCalls Service
Update schedules and details online, pause reminders temporarily by phone or web, or stop the service permanently — including what happens to billing.
- How to Set Up a Personalized Message
First-time setup flags personalized messages for later; then record by phone (we call you) or type a text reminder. Deliveries wait until recording is done.
- How to Set Up and Use Alerts
Optional alerts notify your support network by phone, text, or email if reminders and check-ins are missed. How to add them at setup or later.
- How Repeat Reminders and Check-Ins Work
Scheduled reminders by phone or text, a retry on a second number if needed, then alerts to your support network — in parallel or one after the other.
- Phone Ring Time: How Long & How to Change It
CareCalls rings for 20 seconds by default (up to 120). Set ring time on delivery factors in the web app, and align voicemail so machines do not pick up first.
- How Much Does CareCalls Cost? US Payment Guide
After a 30-day free trial, the repeat reminder and check-in service is $15 per month in the US. Learn card payment, billing dates and funding.
- CareCalls With Call Blockers (US Guide)
Phone screening can block reminders and check-ins. Whitelist the CareCalls delivery number on the handset, or use our inbound diagnosis line.
- What You Need to Set Up CareCalls (~10 Mins)
Plan your setup in about 5–10 minutes: creator and receiver details, schedules, support network, and roles — plus what can wait until after signup.
- CareCalls Outcomes: Independence, Safety and Peace of Mind
See the outcomes families get from CareCalls — independence at home, better medication habits, faster help after a fall, and daily peace of mind.
- What Number Does CareCalls Deliver From?
Your delivery number is assigned at setup by country and role. Log in to delivery factors to see it, add our contact card, and save us on your phone.
- Who CareCalls Helps: Older Adults, Conditions and Families
CareCalls helps seniors living alone, people with dementia, Parkinson's, learning disabilities, frailty and more — and gives families peace of mind.
- Received a CareCalls Alert? Here's Why
Not sure why you got a text, phone, or email from CareCalls? Learn about the reminder service, why an alert was sent, and what to do next.
- How Quickly Does CareCalls Start Delivering?
Setup takes around 10 minutes and reminders and check-ins begin straight away — learn what can delay your first delivery.
- Phone Bedtime Reminders for Older Adults
Late nights on the sofa left Robert stiff and unrested. See how a 10pm phone reminder in his son's voice helped him get to bed—and feel better within days.
- Phone Reminders to Lock Doors at Night
Worried a parent forgets to lock up at night? See how a personalized 9pm phone call in Lucy's voice helped George lock the doors and feel calmer.
- Alzheimer's Medication and Hydration Reminders
When memory faded, Mrs S missed doses and fluids. See how personalized phone prompts and hydration reminders helped her stay independent.
- Personalised Parkinson's Medication Reminders
Sticky notes failed when Mr N forgot five daily doses. See how personalized phone prompts in his daughter's voice restored routine and calm.
- Phone Medication Reminders for Timed Doses
Missed doses can derail Parkinson's care. See how timed phone reminders helped Theo take medication on schedule and stay independent.