Reminders and check-ins to help seniors maintain independence

CareCalls delivers reminders and/or check-ins to your loved one via phone or SMS and alerts their support network if there is no response.

"Now I feel peace of mind" "Now I feel safe at home" "Now I always remember my medication"
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What do people think of CareCalls?

Illustration of a diverse group of smiling people

Over 4.2 million reminders & check-ins delivered so far

Elaine Winkworth

Daughter in law

“The reminder calls started immediately to remind my mother in law to take her medication. Also, when she failed to answer her 2 calls, CareCalls alerted me to check on her. Very good service. This service sets mine & my husbands mind at rest about MIL taking her medication.”

Nadia Parker

Care professional

“This is a great service. It is very easy to refer and the option of having an immediate start for prompting is very beneficial. The person I referred last week rang today to inform that all is going well and he is very pleased.”

Neil Parham

Care professional

“I felt that the process was very thorough and straightforward. My referral was dealt with efficiently and very much customer-focused.”

How does it work?

Check-ins and reminders delivered via familiar technology

Jane is worried

Step 1

Jane was worried about having an accident while at home alone and was forgetting her medication

CareCalls now rings Jane each day, we remind her to take medication and check she is ok.

Step 2

Now CareCalls rings Jane every day to check she is ok and to prompt her to take her medication

If Jane doesn't respond to a call, her neighbor is informed, so is Bob.

Step 3

If Jane doesn't respond to a call after two attempts, her family is informed

Jane's family feels peace of mind

Step 4

Now everyone feels peace of mind knowing CareCalls is there to check-in on Jane

Our services

One-off

Perfect for one-off appointments and arrangements.

Free forever

No charge for one-off reminders

Start now

What's included:

  • Contacts someone once on a given date and time
  • Delivered as phone calls or SMS
  • Fully personalized messages
  • Alerts up to 3 people if there is no response
Most Popular

Repeat

Daily check-ins and/or reminders with flexible delivery and alert escalation.

$15 /month

30-day free trial

Start now

What's included:

  • Unlimited check-ins/reminders any time, 24/7
  • Delivered as phone calls or SMS
  • Fully personalized messages
  • Alerts up to 3 people if there is no response

Live Caller

A real person calls to check in, chat, and report back to you.

Customized pricing

Tailored to your needs

Find out more

What's included:

  • Scheduled calls from a trained, friendly caller
  • Observations on mood, cognition, and wellbeing reported back to you
  • Same alert escalation if a call goes unanswered

Why CareCalls?

CareCalls supports families during the early-to-mid stages of the care journey.

No learning curve

Delivered via familiar technology.

No waiting

Can be up and running within 10 minutes.

Remote management

Set up and manage online or by phone.

Want to give it a try?

Experience CareCalls for yourself. Receive an instant reminder or check-in to your phone with our demo system.

Try a demo

Contact us

Who do we support?

We support people with many different challenges and conditions.

Parkinson's
Diabetes
Dementia
Anxiety
Learning disabilities
Brain damage

Outcomes

What results do people see from using CareCalls

CareCalls now rings Jane each day, we remind her to take medication and check she is ok.

Independence

Vulnerable individuals are able to maintain their independence for longer.

Jane's family feels peace of mind

Peace of mind

Family and friends can rest easy knowing CareCalls is helping.

Medication and healthy habits

Health and wellbeing

Vulnerable individuals are able to maintain important habits such as medication, hydration and nutrition.

Our vision

To help vulnerable people around the world remain independent for as long as possible and to relieve pressure on the people and organizations that support them.

Our mission

To create an intuitive and accessible way for vulnerable people to remember to do important things and feel safe at home.

Who do we work with?

CareCalls works with both public and private organizations to create impact.

Which?
NHS
NatWest
The National Lottery Community Fund
Hampshire County Council
Shionogi
Surrey County Council
Cambridge and Peterborough
PA Consulting
South West AHSN
UnLtd
Royal Bank of Scotland
People's Postcode Lottery

Features

CareCalls is a versatile, accessible and affordable way to support you and your loved ones. Our range of features offer independence and peace of mind to families in a wide range of situations.

Unlimited

As many reminders and/or check-ins as are needed, any-time, 24/7.

Alerts

Alerts up to 3 people by text, phone or email if there is no response to a reminder/check-in after 2 attempts.

Personalization & Library

Support specific needs with our range of professionally recorded messages, or record your own so your loved one can hear a familiar voice.

Familiar technology

Delivered via familiar technology: phone call or SMS. No learning curve for your senior loved one.

Customer service

Set up and manage your service online or by phone. Out of hours support available.

Reports

Daily reports show which reminders/check-ins have been responded to or missed.

Frequently asked questions

What is CareCalls?

CareCalls is a reminder and check-in service for older and vulnerable people. We phone or text your loved one on a schedule you set — for medication and appointment reminders or a daily check-in — and if a check-in isn't answered, we alert their support network.

Is CareCalls a personal alarm or pendant?

No. CareCalls isn't a pendant or emergency alarm. It's delivered via familiar technology your loved one already uses (mobile, landline, smart or traditional) and can, if desired, work alongside alarms, carers and pill organisers.

How much does a daily check-in call service cost?

Repeat daily reminders and check-ins are $15/month, one-off reminders are free, and there is a 30-day free trial with no payment up front.

What happens if my senior relative doesn't answer a call?

If a check-in isn't answered, we automatically try again a few minutes later. If it is still missed, we alert up to three people in their support network by call, text or email — so someone knows to check in.

Does my parent need a smartphone or to learn any new technology?

No. CareCalls works on any landline or mobile. There is no app to install, no device to set up and no internet needed — their phone simply rings, or a text arrives, just as it always has.

Can CareCalls remind someone to take their medication?

Yes. You can set up as many daily reminders as you need, each with its own time and message, including personalized medication reminders. It is widely used to support people living with dementia, Parkinson's, diabetes and memory difficulties.

We already check in on our parent ourselves — why use CareCalls?

Many families come to us doing exactly that. CareCalls takes the daily prompting off your plate, so your own calls can be about conversation rather than nagging — and unlike a busy family member, it never forgets and always escalates if something seems wrong.

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