Live Caller
A real person calls to check in, chat, and report back to you. The conversational, observational layer that automated reminders cannot provide.
How it works
A trained caller phones the person you are supporting on an agreed schedule — anywhere from once a week up to twice a day — and holds a short, friendly conversation tailored to their situation.
Scheduled calls
From once a week to twice a day, at times that suit the person being supported.
Genuine human contact
A friendly voice, a few minutes of real conversation, and the sense that someone cares.
Alert escalation
If a call goes unanswered, the same alert escalation activates as with automated check-ins.
Soft-signal detection
Callers pick up on mood, voice, and cognitive changes that no automated system can detect.
Reports back to you
After each call, observations are shared with the support network — what came up, how the person sounded, and anything worth flagging.
Works alongside automation
Use automated reminders for time-critical prompts and Live Caller for the conversational layer.
Who is it for?
Typical use cases
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Tackling loneliness and isolation for someone living alone -
Post-discharge follow-up after a hospital stay -
Supporting recently bereaved older adults -
Early detection of cognitive change through conversation -
Supplementing visiting care on non-visit days
What the caller checks
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Whether they have food in the house -
Whether medication is running low -
Whether they have had social contact recently -
Changes in mood, voice, or cognition -
Any concerns they want passed on to family or professionals
Waiting list
Live Caller is a new service and places are limited. Register your interest below and we will be in touch as availability opens up.
Pricing
Every situation is different. The cost of Live Caller depends on the frequency of calls, the complexity of the support needed, and the level of reporting required. We will discuss your needs and provide a custom quote.
Register your interest
Tell us about your situation and we will be in touch to discuss how Live Caller could help.