This page is an up-to-date US fact sheet for health systems, Area Agencies on Aging, nonprofits and advice services who write information packs, intranets, wikis and service directories. Copy the sections below into your own materials, or link here so staff always see current services, pricing and contact details.
| Audience | You are |
|---|---|
| Public and nonprofit partners | Health systems, county agencies, aging services, charities |
| Not this page | Private retail or white-label partners — see |
The URL slug reflects the original UK edition; this en-US page is the US-localized publication pack. For UK NHS and council context, switch to the United Kingdom locale on this site.
What is CareCalls?
CareCalls helps people remember important tasks and checks that they are OK throughout the day — supporting independence and giving families peace of mind.
Reminders and wellness checks are delivered by phone or text (SMS) whenever they are needed. Messages can be personalized, and if someone does not respond, CareCalls can alert up to three people by text, phone or email so they can check in.
Watch our explainer video: on the (hero section) or via (external).
What features can we list?
- Available across the United States and United Kingdom
- Works with any landline or cell phone — no installation or delivery
- Pre-recorded reminders and wellness checks can be recorded by family, caregivers or CareCalls staff; different messages at different times
- Easy to pause, edit or cancel via phone customer service or the online dashboard
- Online dashboard shows caregivers which reminders and wellness checks have been responded to
Compare with other options in .
What services and pricing should we publish?
One-time pre-recorded reminders | Free, no subscription required
- Ideal for one-time appointments and arrangements (for example doctor visits)
- Contacts someone once on a given date and time
- Delivers a personalized pre-recorded reminder
- CareCalls can alert one person if there is no response
Repeat pre-recorded reminders and wellness checks | 30-day free trial, then A$24/month
- Ideal for regular personal or household tasks, medication prompts and welfare check-ins
- As many delivery slots per day as needed, 24/7
- Delivers personalized pre-recorded reminders and wellness checks
- CareCalls can alert up to three people if there is no response
After the trial, standard pricing is A$24 per month. See and . Ways to try before subscribing are in .
What are the key operational details?
Who can CareCalls help?
Two articles explain eligibility and good-fit scenarios in depth:
CareCalls frequently supports people managing:
- Poor memory
- Frailty and balance issues
- Learning disabilities
- Stroke risk
- Dementia
- Diabetes
- Parkinson’s
- Brain injury
- Huntington’s
- Motor neuron disease
- Substance misuse
- Anxiety
What evidence and impact can we cite?
- Helped 5,300+ caregivers and people receiving support, with over 4.3 million reminders and wellness checks delivered
- 4.8-star Trustpilot rating; when surveyed, 82% of users said they would struggle without the service
- Worked with 15+ companies, local authorities and hospitals
- Winner of an UnLtd Transform Ageing scale-up grant and Thrive fund support
Which links should directories include?
Where can we embed the explainer video?
Embed (iframe) — copy:
Where can staff read more detail?
For step-by-step product guides, see the and articles in .
What brand assets are available?
Use assets according to our (external).
Logo: to request logo files for light and dark backgrounds.
Brand colors
| Swatch | Hex |
|---|---|
| Primary blue | #225c98 |
| Accent orange | #db7735 |
| Dark slate | #4a596b |
| Light grey | #eff3f7 |
| Off-white | #f7fafc |
Brand illustrations: available via — contact us if you need print-ready files.
Which stock photos can we use?
(external) maintains a free library of high-quality positive aging photos.
Which keywords help people find CareCalls?
Telecare, TEC, caretec, medtec · Medication, medicine, pill, tablet, prescription · Reminder, prompt, alert, notification, message · Phone, text, SMS · Forgot, forgets, forgetting, memory · System, service, app, solution · Caregivers, public, social · Poor memory, frailty, balance, learning disabilities, autism, dementia, diabetes, Parkinson’s, brain injury, Huntington’s, motor neuron disease, spinal muscular atrophy.