This article is aimed at partner organisations promoting the service to their customers. This includes organisations referring to and/or white-labeling the CareCalls service.
Tips on communicating the service to others
- Use the links below to source content for your promotions.
- You can use tools such as Chat GPT to adjust content to your purpose.
- If you are running a white-label of the CareCalls service, make sure to review any content you create to reflect changes in:
- Contact details
- Links to other pages
- Pricing
- We will notify you of any changes to the service and associated articles so that you can update your own resources.
Content to help you communicate the service
If you need information to create customer facing communications (webpages, articles, social posts e.t.c) or populate internal resources (wikis, staff resources), we maintain a range of articles that contain all of the information, resources and media you need to articulate CareCalls to others.
For information that will help you create your main promotional resources click here.
For key facts (Services, features, contact details, customer service availability, language support, media links) click here.
To familiarise you and your team with the whole service click here.
For a technical breakdown of available and future services click here.
If you need high-quality royalty-free images to support your content you can get them here.
Linking customers to your service (white-label only)
We recommend your marketing materials should point your customers towards a singlar landing page on your own website e.g
www.[YOURBRANDNAME].com/reminder-and-check-in-service
From this page you should link to the two entry points into the CareCalls application, as described below.
For new customers
Buttons for setting up a new service e.g ‘set up a 30 day trial now’ should link to the following:
https://[YOURBRANDNAME].promptandprotect.com/onboarding/call-creator-details
This links to the start of the set up process for new user. It is the same layout as https://carecalls.promptandprotect.com/onboarding/call-creator-details.
For existing customers to log into an existing service
Buttons for updating an existing service e.g ‘update an existing service’ should link to the following:
https://[YOURBRANDNAME].promptandprotect.com
Links to the log in page – For existing users to manage their service (same layout as https://carecalls.promptandprotect.com)
Direct marketing campaigns (white-label only)
If you are running a whitelabel of the CareCalls service. Please make sure you consult with CareCalls before performing any digital marketing that advertises the service directly, for example, Social advertising or Search engine advertising.
Contact details
You and your team can always contact CareCalls for support with creating communications or individual account queries. Click here to see our contact details.
