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This article is aimed at readers in the United Kingdom 🇬🇧
For articles aimed at readers in other countries please go here and choose your country.
This article regards the automated reminder/check-in service and one-time reminder only.
For articles regarding the in-person service please go here.

Better Allocation of Publicly Funded Care

For elderly adults in the earlier stages of their care journey, maintaining independence remains a high priority, and many daily tasks and needs are still manageable by the individuals themselves. It does not make sense to provide in-person care for such tasks. At the same time, there are other clients with needs that urgently require in-person intervention. However, if carers are occupied with unnecessary visits, they may not be available for those who need immediate support.

CareCalls helps local authorities and other organisations providing publicly funded care to better allocate the valuable time of their care professionals. By enabling clients who are still lucid and proactive enough to manage their basic personal and household tasks, such as taking medication or staying hydrated, CareCalls allows for better allocation of carers towards tasks that do require in-person intervention.

CareCalls can assist with a wide range of personal and household tasks and can be set up online or by phone in just a few minutes, with no warehousing, delivery, or installation required. There are no limitations on availability, and the service can begin delivering support the same day it is set up. CareCalls also enables professionals to involve and/or delegate the ongoing management of the service to family members, minimising further dependency on care professionals where possible.

Reduced Hospital Discharge Times

Discharging older adults from hospital into an environment that supports their recovery and prevents further decline or incidents is essential. It is vital that these care packages are effective, comprehensive, affordable, and can be deployed quickly. Hospitals often face challenges in achieving this due to delays.

CareCalls supports hospital discharge teams by offering a service that can be set up in just a few minutes, either over the phone or online, with no waiting time for availability, delivery, or installation. The service can begin immediately or be scheduled for a specific date when the patient returns home. CareCalls supports clients with new medication regimes, memory issues, and those at risk of further incidents while at home. The service also allows hospital discharge staff to easily delegate its ongoing management to family members or other professionals involved in the patient’s ongoing care.

Reduced Admissions

Older adults with memory issues may forget tasks that are critical to their health, leading to a decline or medical emergency. For instance, they may forget to take vital medication or fail to hydrate regularly. Similarly, elderly adults living alone may be at risk of a medical emergency or fall that leaves them unconscious or unable to call for help. In some cases, these emergencies go unnoticed for hours or even days, often resulting in hospital admission. Such stays can be lengthy and require extensive treatment.

CareCalls is a preventative solution that reduces the likelihood of health decline due to medication non-compliance or dehydration. It also reduces the average response time to emergencies. Additionally, CareCalls provides reports and insights that can help identify changes or declines in health.

Find out how CareCalls can support your organisation

Interested in using CareCalls to support your public sector organisation? Get in touch with us